Cancellation Policy

When you book your appointment, you are holding a space on our calendar that is no longer available to our other clients. In order to be respectful of your fellow clients, please call the clinic as soon as you know you will not be able to make your appointment.

If you cancel your appointment 48-24 hours before your appointment, a 50% appointment fee will be taken. If you cancel your appointment within 24 hours or do not show up to your scheduled appointment it will be subject to the full appointment fee. No cancellation fees will be charged if you choose to convert to a telehealth appointment.

How to Cancel Your Appointment

If you need to cancel or change your appointment, please do so online with the link you received after booking.

You can also call or text us at +1 (778) 992-1317. If necessary, you may leave a detailed voicemail message and we will return your call as soon as possible.